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October 31, 2008

Android Mobile Retail Apps: CompareEverywhere vs. Shop Savvy

Shopping_apps
Both of these apps on Google's Android mobile phone platform allow users to scan a barcode, then search for the best prices online and in local inventories.  Both make use of the macro lens on the G1, paired with Google's open source library for barcode readers & the built-in GPS.  The iPhones lack of a macro lens makes it have to rely on image-recognition software to solve the same problem -- or a QR reader, which would in turn requre the product to have a QR code.  In short, the G1 seems to be much better equiped to innovate in the mobile-retail space than iPhone.

I wanted to compare the IAs of the two apps, based purely on the YouTube demo videos -- not a tremendously comprehensive or scientific analysis.  But I was looking for a couple key differentiators.  This is what I found:

BarCode Scanning:
CompareEverywhere's camera worked significantly faster in scanning the barcode.   Perhaps this has to do with the lighting conditions for the test.  Nothing briliant to conclude here.

Homepage Options:
As noted in the red box above, CompareEverywhere includes an All Offers link at the top, while ShopSavvy requires you to select between Web and Local.  Perhaps not significant, but assuming that I'm basing my decision on Price, I'd prefer to view All Offers, and then make a decision.

Compareeverywhere

Accessing the Map:
CompareEverywhere includes a "Map Locations" link at the top of the local-stores list, whereas ShopSavvy provides a map for each location only once you've selected the particular store.  This is a pretty significant difference, and one I imagine ShopSavvy will want to rework before it goes to market.  CompareEverywhere's map also displays flags for each store with the price of the product next to it.  That's a huge win.

Reviews/ Favorites / WishLists:
Both applications provide the ability to save product to a wishlist, and neither demo goes into detail about how that's done.  For both of these apps I'm particualry keen on knowing what the online experinece is --  whether saving an item to a wishlist from the phone updates your online wishlist, and vice a versa.  Both apps also link to Product Review databases, a key functionality that significantly boosts online retail conversion.

Sharing to Friends:
I liked that ShopSavvy had a prompt to "Email link to a friend," and I imagine CompareEverywhere has provided similar functionality -- perahps not as boldly interrupting the userpath.  Getting feedback from one's social network before making a purchase should be integrated into the IA/UX of any mobile retail application, and it should go beyond Emailing.  A recommendation for both applications: integrate the Facebook API as well as the G-mail address book to optimize sharing & social-feedback functions for the user.  Posting to Twitter & FriendFeed wouldn't be too shabby either.

Lastly, gotta love that Jeff harkey included Local Libraries in CompareEverywhere.  A partiuclarly sentient  non-consumerist moment, much appreciated.


CompareEverywhere Demo:



Shop Savvy Demo:

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Regarding ShopSavvy:

NeoMedia has patents that cover this technology

http://www.neom.com/13.html

Patent #6,651,053 — Interactive system for investigating products on a network

An interactive search system for use with a global computer network, e.g., the Internet, using a search identifying barcode to rapidly and effectively obtain a supply of related information for presentation to a user. A computer, either landline based or mobile, may be used to input a UPC code, taken from a package or advertisement or prestored in the computer, to an implementing server on the network. The server contains a database of product and manufacturer identifying UPC codes and uses the input UPC code and the database to identify the manufacturer and is programmed to then perform a search of the network to locate sites relating to or operated by the manufacturer. Also, the server may search the network on a product basis to locate other sites containing the UPC under search. Using “parsing” technology, the server “pulls out” the product description, transmits it to and places it in a random access memory (RAM) or storage of the computer, and proceeds to perform further searching relying on the product description to uncover relevant information. Accordingly, using a single input, a collection of product-related and manufacturer information is quickly assembled in the computer available for a user’s consideration all at once at any time.

Thanks for the copy/paste, NeoMedia.

Love for you to take another look at ShopSavvy v. Compare Everywhere. Our 3.0 version has been released for a few days - offering a major improvement in local listings as well as further map integration. Let me know what you think.

FYI - we have been active in the T-Mobile Forums as well as on the ShopSavvy Facebook Group, check them out:

http://www.facebook.com/group.php?gid=97010780505

http://forums.t-mobile.com/tmbl/board/message?board.id=Android2&thread.id=3458
http://forums.t-mobile.com/tmbl/board/message?board.id=Android2&thread.id=2131
http://forums.t-mobile.com/tmbl/board/message?board.id=Android2&thread.id=93

Read the message board threads, very interesting feedback, thanks Alexander. Generally speaking these applications will serve the customer well. However I'd like to see an integration that serves the Stores & Brands well too. In a retail environment where online will always trump in-store, the challenge will be how your app will play nicely for all parties involved.

Comparison shopping is an excellent start for consumer barcode scanning, but I think it is only the tip of the iceberg. Check out http://mobilebarcodesrock.blogspot.com for some additional ideas.

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